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Exchange Policy

sequencelounge.com has put in place no-hassle procedures to ensure that you can buy from us in confidence and exchange the item only if the item is faulty or not what you ordered.

Only store credit will be given for such returns. Items must be unused, unworn, unwashed and undamaged. Return items will only be accepted in their original packaging, including: hangers, polyester bags, hang tags on garments within 7 days. Any items that have been damaged, soiled or altered will not be accepted and will be sent back to the customer.